Worked with dedication and commitment, gave your best efforts and what you got a negative review! Frustrating, right? However, do not disappoint. Every negative thing has some positive in it. Let’s face the fact that no one is born with perfection. No matter how perfect you seem, there is always a scope for improvement. With tons of positive reviews and good payment, we almost forget to improve ourselves and follow the same schedule again and again. Improvement with every project is the basic demand of the online writing and editing jobs. And, herein these negative reviews encourage you to put some more efforts in order to excel your skills and career.
Negative reviews are not always bad; it hurts you but gives you a lesson to improve for the better. So, never disappoint with a negative review. Now the question arises, how to deal with it? Reviews are the only things that are out of your reach. You can’t amend them. So, here we are to help you in managing your negative rating and reviews.
It is not a professional behavior if you argue with your client and force them to improve the rating. Always remember, you are a professional and you trust your skills. Hence, accept the negative reviews and ask for the reasons. Work on the issues and improve the content to make it perfect and send it again. If the errors you made are authentic, then take help of professional content editors to improve the quality of content. By this, you learn few more things that help you in eliminating the similar issues in the future.
If the reviews are not genuine as there are few people who actually have a habit of irritating people. Those negative fellows won’t appreciate the efforts of anyone so, avoid responding to their comments. The genuine and most appropriate thing to do with these reviews is to ignore. Hence, concentrate on your work rather than thinking about the reviews and wasting your valuable energy.
For the worst reviews, you need to do damage control. Bad reviews do spoil your profile as well and in order to correct them, you have to respond wisely and strategically to improvise the profile. In response, take help of all your social channels to debunk the lies.
Also, read How do you measure content effectiveness?
Now, these are the ways how you can deal with negative reviews. There may be different situations and different people and different methods to deal with negative reviews. Let’s check out the best way to respond on these negative feedbacks.
The Best Way to Respond
No matter what is the issue, a sincere apology can be a game changer. Do not argue with the clients and just respond with a simple thank you for sharing their reviews. Accept the reviews and make the clients understand that you are a professional and you are ready to amend the content as per their requirement. Always keep in mind that people with good communication skills are desired the most. So be a professional Blog writer with a flexible pen and earn more.
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